• How can banks create value for customers like you and I?

• How can banks achieve a meaningful return on investment (ROI) while using AI responsibly?

• How can regulation best support this?

Revolution Beyond Hype: Gradual Yet Lasting Transformation

History has taught us that technological revolutions often unfold at a slower pace than anticipated but have a far greater impact than initially imagined. Consider online shopping and streaming services, they didn’t become mainstream overnight, but their eventual adoption fundamentally changed consumer behaviour.

AI will take a little longer in many respects to really change the world in the ways we imagine today. While advancements are happening rapidly, true transformation requires time for businesses, regulatory bodies, and consumers to adapt. Building the necessary infrastructure, ensuring ethical safeguards, and developing practical applications all take time.

It’s the ecosystem’s responsibility to strike a balance between innovation and regulation. Supporting innovation doesn’t mean reducing regulatory oversight; it means fostering an environment where businesses can experiment and grow responsibly while protecting consumers and upholding ethical standards. As digital threats grow more sophisticated, the ecosystem must ensure that regulation goes hand in hand with innovation. Premature regulation could stifle progress, while thoughtful regulation can enhance security and trust.

1. Establishing a Stable Foundation

Before investing heavily in AI-driven innovation, businesses must ensure that their existing processes are robust, secure, and efficient. Regulation plays a key role by setting minimum compliance standards and highlighting best practices to encourage innovation without stifling progress.

You don’t need to use AI for everything. For example, in 2025 AI is actively used to transform the back-office functions, like contact centres, or make the existing manual processes more efficient. Beyond 2025 the focus will shift on using AI for solutions that are too complex for humans to handle effectively, such as tasks involving massive data analysis, predictive modelling, or real-time decision-making.

AI doesn’t have to stay big and costly—just like storage and computing once did, costs will drop with innovation. This shift will make AI more transformative, accessible, and powerful for businesses.

However, AI implementation should always be guided by a clear business case and ROI analysis. Without a well-defined understanding of the value AI will deliver, companies risk wasting resources on ineffective initiatives.

2. Addressing Ethical Challenges and AI Accountability

The rise of AI brings significant ethical concerns, including bias, privacy issues, and accountability for errors. Recognizing societal biases — which often manifest in data, including the synthetic data —is crucial for responsible AI use. Poor-quality data can lead to flawed applications and damage a bank’s reputation.

Just as banks prepare for outages and cyber-attacks, they must anticipate and mitigate AI failures. Flawed AI systems can lead to biased decisions, privacy breaches, or service disruptions. This is a key consideration as part of operational resilience or DORA regulations.

Building AI with the view that it can and will fail is crucial. Banks must prioritize customer experience, even when AI makes mistakes, by having contingency plans in place and ensuring the critical services continue to operate. Customer always comes first. It is key to build AI with safety nets, contingency plans, and keep the human in the loop.

Furthermore, with the rise of AI-driven threats like deepfakes and voice cloning to by-pass security, awareness and collective action are more critical than ever. Alarmingly, there are currently no laws criminalizing harmful deepfakes, highlighting the urgent need for legislative action.

3. Building Ethical AI Professionals

Regulation can support nurturing of talent by requesting the highest ethical standards from professionals operating AI. Just as unqualified doctors wouldn’t be allowed to operate on patients, untrained AI developers shouldn’t shape the digital future.

With the rise of AI, we have a unique opportunity to ensure that technology becomes a true equalizer – accessible to everyone. The banks and technology companies should invest in developing a skilled workforce, reskilling older professionals, supporting the growth of women in technology, nurturing talent across all age groups and those who have disabilities.

Early intervention is key. For example, young girls should have opportunities to engage with technology from an early age, supported by incubators and mentorship programs as they grow.

Collaboration and Innovation for a Sustainable Future

Regulation plays a vital role in building public trust and fostering sustainable growth in AI. As the technology continues to evolve, collaboration across the ecosystem is crucial to unlocking new opportunities while minimizing the risk of regulation stifling innovation.

Within banks, aligning business and technology strategies is essential to delivering customer value and achieving the desired return on investment (ROI). Close collaboration across key stakeholders, such as the Chief Information Officer (CIO) and Chief Risk Officer (CRO), early in the transformation process ensures a practical, cost-efficient approach that meets regulatory requirements while driving meaningful progress.

By focusing on customer value, addressing ethical challenges, and fostering a skilled workforce, banks can harness AI’s potential while safeguarding trust and reputation. The future of banking isn’t just about adopting the latest technology—it’s about building a sustainable, customer-centric, and ethical ecosystem where AI and regulation work together to drive progress.

For further information, contact Alina Timofeeva – a.timofeeva.lse@gmail.com

The post OPED: The Future of Banking: How AI and Regulation Will Shape the Industry appeared first on Fintech News.

Teneral is Delkia’s experimental air platform. It was designed to be modular and configurable; the front end, tail and wings can all be swapped to create different air vehicle configurations with different properties. It will allow the exploration of different vehicle configurations and flight control solutions as well as trialing Delkia’s Nest technologies.

Pete Hudson, Delkia’s head of Research, Technology & Innovation said: “This is an exciting moment to get our first configuration on the shelf; it’s a great platform and gives us a baseline system that we can rapidly reengineer and evolve to address the needs of the end user. We have already begun to prove the tilt-rotor configuration and very soon we will be adding wings and a tail section to create a hybrid copter/plane. That will give us the foundation to develop and fly a range of VTOL aircraft capable of long range, autonomous operations.”

If you would like to learn more about Delkia’s Dragonfly or Nest programmes, contact innovation@delkia.co.uk

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The new feature, ‘SmartPay’, has been born out of PayCaptain’s thorough market research into employee savings behaviour, which has uncovered that a notable proportion of UK workers are having issues with their financial security.

To gather this information, PayCaptain worked with both Nest Insight and the Behavioural Insights Team (BIT) over a period of 15 months on a paper around using payroll to build financial resilience – discovering that almost half of UK workers experience financial difficulties. The research has also determined that people with variable and unpredictable incomes are more likely to be impacted by poor financial wellbeing, and the majority of workers feel they would benefit from personalised support and guidance regarding money management.

SmartPay was then designed with this research in mind, and PayCaptain also worked with the BIT to curate SmartPay’s functionality in order to help users overcome the ‘behavioural barriers’ that many – according to their study – are said to be having with making savings.

The technology also offers a variety of personalised financial services, all delivered via PayCaptain’s mobile app. These services – which sit alongside PayCaptain’s existing payroll tools – are powered by bespoke recommendations for employees that they can make to build their financial resilience at key points.

During SmartPay’s onboarding journey, for instance, a user has to answer a series of questions designed by the Money and Pensions Service to measure their existing ‘financial resilience’, before giving them a unique ‘well being score’. This score is then used to tailor the financial recommendations they receive. An example of this being if an employee received a pay rise or bonus, SmartPay would acknowledge this in real time and automatically offer appropriate suggestions where this employee could save their money and how much they could put away.

Simon Bocca, the Founder of PayCaptain, offered these thoughts on SmartPay and how it can be used:

“Our research quickly showed us that millions of people would benefit from guidance with their money, so it simply made sense for us to create SmartPay as a way for employees to benefit far more from the process of getting paid. We also wanted to make sure that SmartPay was intuitive and easy to use, which is why we worked so closely with the BIT on its functionality.

“Ultimately, being able to get automatic prompts and recommendations at key points and to move appropriate amounts of money in just a few taps really takes friction out of what some people find to be difficult decisions and subsequently helps overcome barriers to saving. The results so far from those using SmartPay have been very positive too; we’ve seen a 205% increase in the numbers of users now making savings, while so far 7 out 10 employees who were shown SmartPay have told us they want to use it.”

An early adopter of SmartPay is existing PayCaptain client, Dishoom, who have already championed the positive impact the feature has had with the employees who use it. Kate Moscardini, Head of People at Dishoom, offered these comments:

“SmartPay has brought about a whole new level of positive financial engagement and education for Dishoom employees. More people are saving money regularly with the option of FSCS protected, interest bearing savings accounts. More people are putting extra into their retirement funds and over £45,000’s worth of state benefits have been identified that the team could be missing out on claiming. The launch saw high numbers of engagement and it’s been fantastic to watch the numbers of savers grow, knowing they have extra peace of mind with access to a financial buffer that they did not have before”.

PayCaptain also hopes that businesses whose employees use SmartPay will begin to realise a variety of additional benefits. This is because PayCaptain believes that a financially resilient and secure workforce will lead to lower stress levels and increased productivity, engagement and efficiency.

SmartPay officially launched November 2024 and new or existing customers are also able to book a demo if they would like to trial the new feature before choosing to upgrade.

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The Cloud Finance Association (CFA) is proud to announce its formation as a collaborative community dedicated to supporting finance and accounting professionals in maximizing the value of cloud investments. The CFA was founded by three core companies–Squire Technology, LLC; moneta; and Tanner LLC (collectively referred to as “Founding Partners”)–to address the growing challenges of cloud spend management and empower its members with the tools, knowledge, and resources needed to drive meaningful business growth.

At its core, the CFA is committed to helping professionals make informed, data-driven decisions that enhance financial accountability. With billions of dollars wasted annually due to underutilized or poorly optimized cloud resources, the CFA believes finance and accounting professionals are uniquely positioned to transform these investments into key drivers of business success.

“Our goal is to create a collaborative community where finance and accounting professionals can exchange ideas and share best practices to enhance the financial value of cloud resources,” stated the Founding Partners of CFA in a joint statement. “Together, we can address the specific challenges of managing cloud spend and unlock new opportunities for growth.”

The CFA offers a wealth of opportunities for members to connect, collaborate, and develop new solutions. Through educational events, CPE-qualified conferences, and access to cutting-edge methodologies, members gain the tools they need to stay ahead in the rapidly evolving world of cloud finance.

“Innovation is at the core of what we do,” continued the Founding Partners. “By equipping our members with the latest tools and encouraging fresh perspectives, we foster an environment where professionals can continuously seek out better solutions for managing cloud finance.”

Membership is open to finance and accounting professionals, board members, business owners, or institutional investors with portfolio companies utilizing cloud technologies.  In addition, finance and accounting students and professors with an interest in cloud finance are also eligible for membership. 

The CFA invites finance and accounting professionals passionate about cloud spend optimization and financial accountability to become part of this dynamic community. Together, they will help shape the future of cloud finance and drive businesses toward greater success.

For more information about the Cloud Finance Association or to become a member, please visit www.cloudfinanceassociation.org or contact Erin Hudman at info@cloudfinanceassociation.org or +1 ??(385) 215-9089.

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Historically, the small and medium business segments across all industries have struggled to find comprehensive coverage that enables them to transfer risk confidently. This is because crafting commercial policies demands the expertise and time of brokers. However, brokers, who are there to deliver expertise on tailoring individual policies based on unique business needs, are only compensated for quotes that bind (about one in four quotes). This compensation structure means traditional brokers focus on large enterprises that yield lucrative commission dollars. Meanwhile, small and medium businesses are left exposed.

“For far too long, the middle market segment of specialty business has been underserved for retail brokers. I have been in this industry for more than two decades and have observed an underperformance around the quality of service, attention to details, and ability to serve the client in a manner they deserve. The stumbling blocks for wholesalers have been thin margins, bandwidth issues, and inconsistency of expertise across teams. We have solved these problems by using AI to dramatically scale our human brokers abilities far beyond what has been previously possible,” shares David Derigiotis, President of Brokerage and Head of Insurance.

Flow is building an ecosystem of AI agents who operate like the world’s best assistants. Based on the GPT 4.0 Omni core, Flow’s AI agents are trained on an ever-growing library of insurance materials—specimens, quotes, and carrier risk appetites—and the ongoing transaction of endless communication materials and critical decision points. Flow’s AI agents know not only materials but also understand tradeoffs and considerations.

Flow’s hybrid approach to human brokers supported by AI agents goes beyond mere data problem-solving. By digitizing knowledge, Flow’s internal workflow engine enables AI models to cross-reference materials, learn from broker interactions, and evolve continuously. These AI Agents are integral team members, handling labor-intensive tasks such as risk appetite matching, generating quote comparisons, and constructing review materials. Flow brokers are always in the loop, revising and overseeing the output of this workflow engine. This approach of experts supported by AI agents reduces the manual investment required by individual brokers and makes it possible to deliver an expert-rich experience for every premium.

“In an industry that runs on trust and relationships, like the commercial insurance space, scale is a real issue. How do you enable brokers to take on more workload without burning the bridges of trust?  The key is to enable wholesale brokers with ultimate availability, every single time. And in order for our brokers to provide this level of service, we’re training our AI to operate as the world’s best assistant,” said CEO and Founder, Sivan Iram.

Learn more at www.flowspecialty.com.

The post Flow Secures First Wholesale Insurance AI Agent to Pass RPLU Exams appeared first on Fintech News.

Plumery Digital Lending offers market-leading speed with banks, digital lenders and other financial institutions who are able to launch their new lending products in as little as 18 weeks, allowing firms to triple their loan portfolio and capacity while maintaining the same staffing levels.

Many financial institutions are still unable to offer a fully digital loan origination process to customers, forcing them to partially complete a process online before finalising with human intervention. Yet, firms need to move quickly to stay competitive in today’s fast-paced world and benefit from the highest interest rates in a decade.

Ben Goldin, Founder and CEO of Plumery, said: “By transforming the loan origination process into a fully digital experience, banks and other financial institutions can meet the demand for seamless and efficient customer journeys. Firms can configure every aspect of the process, safe in the knowledge they are on top of bank-grade security and infrastructure.”

Digital Lending includes:

• Digital application through web and mobile interfaces
• Secure capture and storage of customer information
• Streamlined, compliant onboarding experience
• Automated application processing and data collection
• Integration with external data sources for accurate scoring and vindication
• AI/machine learning driven credit decisioning with customisable rules
• Digital document generation and e-signatures
• Loan disbursement and integration with core banking or loan management systems

With customer journeys built on the Plumery platform, firms can align with their unique workflows or adapt to changing regulatory requirements – and continue making rapid improvements from there. Plumery offers tools which both developers and business users can employ to make final adjustments, ensuring fast and affordable automation.

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Traditional online casinos have long been plagued by opaque practices and sluggish systems. Enter Bitcoin casinos, which offer a fresh perspective: transparency, speed, and a player-centric approach. These aren’t just buzzwords—they’re the core of why more gamers are making the switch.

Let’s dive into the reasons behind this trend and explore why Bitcoin casinos are reshaping the online gaming world.

The Secret Weapon – Transparency in Odds

One of the biggest frustrations gamers face in traditional casinos is the lack of transparency. Playing a game can often feel like shooting in the dark. Are the odds truly random? Can the system be trusted? These doubts linger because most traditional casinos operate as “black boxes,” revealing little about the mechanisms behind their games.

Bitcoin casinos turn this narrative on its head with provably fair gaming. This innovative system, powered by blockchain technology, allows players to verify the fairness of every game outcome in real time. For gamers, this is revolutionary. It’s like having a backstage pass to the mechanics of the game—an assurance that they’re playing on a level field.

Gamers, who often thrive on control and fairness in their digital worlds, find this transparency deeply satisfying. Blockchain’s open-source nature aligns seamlessly with their ethos, creating an environment where trust isn’t demanded but earned.

Bonus Loot – Crypto-Specific Rewards

The appeal of Bitcoin casinos doesn’t end with transparency. Another major draw for gamers is the abundance of crypto-specific rewards. Traditional online casinos may offer deposit bonuses and free spins, but Bitcoin casinos take it a step further, catering specifically to the tech-savvy audience.

Imagine loyalty programs that feel more like RPG quests than boring punch cards. Gamers can unlock deposit bonuses that scale based on their activity, earn unique rewards like tokens or NFTs, and participate in tournaments with Bitcoin prize pools. The gamification of rewards makes every interaction more engaging.

These crypto-exclusive perks aren’t just flashy extras—they’re a reflection of the culture. Bitcoin casinos understand their audience, offering incentives tailored to their preferences and fueling the competitive spirit that gamers thrive on.

Faster Gameplay, Faster Payouts

If there’s one thing gamers hate, it’s waiting. Whether it’s load screens or delayed withdrawals, downtime can kill the buzz. Traditional casinos often bog players down with tedious withdrawal processes, sometimes taking days or even weeks to release winnings. Bitcoin casinos, by contrast, redefine the pace.

Bitcoin transactions are lightning-fast, often processed within minutes. For gamers accustomed to instant gratification, this is a game-changer. Win a jackpot and cash out moments later—it’s that simple.

There are countless stories of players enjoying the seamlessness of Bitcoin payouts. Unlike the red tape and endless verification hurdles in traditional systems, Bitcoin casinos prioritize speed and efficiency. It’s no surprise, then, that the gaming community, which values momentum and flow, is embracing this evolution.

Enhanced Security: No More “Game Over” for Funds

Security is another area where Bitcoin casinos shine. For tech-savvy gamers, privacy and data security are non-negotiable. Traditional casinos often require extensive personal information, exposing players to potential breaches or identity theft. Bitcoin casinos take a radically different approach, allowing anonymous gameplay.

Blockchain technology ensures secure transactions, with every move recorded on an immutable ledger. For gamers, this means peace of mind: their funds are protected, their privacy respected, and their trust rewarded.

The decentralized nature of blockchain also eliminates the risk of centralized banking failures. In a world where data breaches make headlines far too often, Bitcoin casinos offer a safer haven for players who value both their money and their personal information.

An Evolution of Player Experience

Switching to Bitcoin casinos isn’t just about better odds or rewards—it’s about stepping into the future of gaming. The immersive experience of using Bitcoin adds a layer of excitement that traditional systems simply can’t replicate.

Many Bitcoin casinos now feature crypto-themed games, from blockchain-based slots to poker tables with NFT rewards. This innovation creates a unique synergy between the crypto and gaming worlds. Both communities share a passion for pushing boundaries and reimagining what’s possible. Together, they’re fostering a culture of experimentation and creativity.

The futuristic vibe of betting with Bitcoin enhances the overall experience. Gamers often describe it as more dynamic and engaging—a natural evolution of their digital playgrounds. It’s this sense of innovation that keeps players coming back, eager to see what’s next.

Why the Switch is More Than Odds

At first glance, it might seem like the shift to Bitcoin casinos is purely about better odds. And while that’s certainly a key factor, the truth runs deeper. Gamers are drawn to Bitcoin casinos because they offer a fundamentally different kind of experience—one that prioritizes transparency, speed, and creativity.

When you win big in a crypto casino like Cryptoloko, it’s not just about the money. It’s about participating in a system that feels fair and forward-thinking. It’s about the excitement of instant payouts, the thrill of crypto-themed games, and the satisfaction of knowing your funds are secure.

For gamers, Bitcoin casinos represent the next frontier. They’re not just an alternative—they’re an upgrade. As more players discover the benefits of this new model, it’s clear that the future of online gaming is intertwined with the rise of cryptocurrency.

The post Why Gamers Are Embracing Bitcoin Casinos for Transparency and Speed appeared first on Fintech News.

In this blog, we will share the essential skills every cybersecurity expert should master to thrive in this dynamic industry.

1.     A Strong Foundation in Networking

Networking knowledge is at the core of cybersecurity expertise. Understanding how data flows across networks helps identify vulnerabilities and prevent attacks. Cybersecurity professionals must know how to configure firewalls, analyze traffic, and troubleshoot network issues.

Additionally, having a deep understanding of protocols like TCP/IP, DNS, and VPNs is essential. When you understand how these systems work, you can better predict how attackers might exploit them. By mastering networking, you’ll be well-equipped to secure systems against breaches.

2.     Expertise in System Administration

Managing and securing systems is a key responsibility for cybersecurity experts. Knowing how operating systems like Windows, Linux, and macOS function is vital. These systems have unique security challenges, and understanding their structure can help you defend against attacks.

For those looking to advance in the field, pursuing higher education, such as a masters in cyber security online, can enhance your knowledge. It offers flexibility for working professionals while diving into advanced topics like system hardening and endpoint protection. Combining this knowledge with practical experience creates a robust skill set.

3.     Proficiency in Ethical Hacking

Ethical hacking, often referred to as penetration testing, is a crucial skill. It allows cybersecurity experts to think like attackers and identify weaknesses before they can be exploited. Learning ethical hacking techniques helps professionals simulate real-world scenarios to uncover vulnerabilities.

This skill involves using tools like Metasploit, Nmap, and Wireshark. These tools allow you to test systems for weak spots and develop strategies to fix them. Ethical hacking is more than just a technical skill; it’s about adopting a mindset that prioritizes proactive security measures.

4.     Knowledge of Threat Intelligence

Understanding the latest cyber threats is critical for staying ahead of attackers. Threat intelligence involves gathering and analyzing data about potential risks to make informed decisions. Cybersecurity experts must stay updated on emerging trends, attack methods, and vulnerabilities.

Threat intelligence also involves collaborating with peers in the industry. Sharing insights and resources helps professionals stay ahead of cybercriminals. Developing this skill enables you to anticipate threats and implement defenses effectively, safeguarding systems against evolving risks.

5.     Strong Problem-Solving Abilities

Cybersecurity often involves solving complex problems under pressure. Attacks can happen anytime, and quick thinking is required to respond effectively. Cybersecurity experts must be able to analyze situations, identify the root cause of issues, and implement solutions.

Problem-solving skills go beyond technical knowledge. They involve critical thinking, creativity, and the ability to communicate solutions to others. Whether working in a team or independently, solving problems efficiently is a hallmark of a skilled cybersecurity professional.

6.     Familiarity with Security Frameworks and Standards

Security frameworks provide a structured approach to protecting systems and data. Frameworks like NIST, ISO 27001, and CIS Controls guide professionals in implementing best practices. These frameworks standardize processes, making it easier to manage security.

Cybersecurity experts should also understand compliance requirements, such as GDPR and HIPAA, depending on the industry. Familiarity with these standards ensures organizations meet legal obligations while maintaining high security. This knowledge is essential for building trust and credibility in the field.

7.     Proficiency in Programming

Programming skills are invaluable for cybersecurity experts. They enable professionals to analyze code, identify vulnerabilities, and create custom tools for specific tasks. Languages like Python, Java, and C++ are particularly useful in cybersecurity.

Beyond writing code, understanding how software works is critical. This includes knowledge of application development, databases, and web technologies. With these skills, you can analyze threats targeting applications and design solutions to mitigate them effectively.

8.     Communication and Collaboration Skills

Technical skills are essential, but strong communication is equally important. Cybersecurity experts often work in teams and need to explain technical concepts to non-technical stakeholders. Being able to present information clearly and concisely builds trust and ensures everyone understands the risks and solutions.

Collaboration is also vital in this field. Cybersecurity requires input from different departments, such as IT, legal, and management. Building relationships and working effectively with others ensures a comprehensive approach to security, creating a safer environment for everyone.

9.     Understanding Incident Response

Incident response is a critical skill for cybersecurity experts. When a breach or attack occurs, quick and effective action is necessary to minimize damage. Developing an incident response plan ensures you’re prepared to detect, contain, and recover from security incidents.

This skill also includes conducting post-incident analyses to learn from past events. By understanding what went wrong and how to prevent similar incidents, you can strengthen security measures and improve organizational resilience.

10. Advanced Knowledge of Cloud Security

As more organizations adopt cloud-based solutions, expertise in cloud security has become essential. Cybersecurity experts must understand how to secure cloud environments, including protecting data, applications, and workloads.

This skill involves managing access controls, monitoring for suspicious activity, and ensuring compliance with cloud security standards. With the rise of hybrid and multi-cloud environments, mastering cloud security positions you as a valuable asset in the industry.

In conclusion, mastering these skills can set you apart as a cybersecurity expert. This field demands a combination of technical knowledge, critical thinking, and effective communication. Whether you’re just starting your journey or looking to refine your expertise, focusing on these areas can help you excel. Cybersecurity isn’t just about protecting systems; it’s about staying adaptable in an ever-changing environment. As you build your skills, remember that learning is a lifelong process. Staying curious and proactive will help you make a meaningful impact in this essential field.

The post 10 Top Skills Every Cybersecurity Expert Should Master appeared first on Fintech News.

The redesigned app introduces enhanced features for managing household and family finances, something not yet offered by any other app in the market. A primary user can create and manage secondary accounts with unprecedented flexibility, including setting customized spending limits for each account holder—whether a family or staff member—based on amount, geography, time, or specific merchant categories. For example, allowing a driver to spend €800 per day, only at gas stations and supermarkets, from 9 a.m. to 6 p.m., and only in Italy. This level of customization is ideal for managing the complex household finances of wealthy families.

Unlike other fintech platforms, which typically restrict secondary accounts to spouses and children, BoBo expands this capability to include multiple family members and personal staff, catering to a broader range of affluent users’ needs.

“This redesign reflects feedback from our early users, who needed better tools and customer journeys for handling their finances,” said Hugo Gomez, co-founder and CEO of BoBo. “Our focus on secondary accounts and household management features addresses their demanding lifestyles, providing transparency and control while freeing clients to focus on what matters the most.”

The new app introduces more personalized onboarding, allowing clients to select the membership tier that best suits their needs, replacing the previous default Debutant enrollment. Annual upfront payments are now available for Debutant memberships with a 20% discount. The app also revamps the benefits section, providing a clear overview of Travel and Lifestyle privileges and enabling direct registration with BoBo’s partners.

Additionally, the in-app shop now features an updated collection of BoBo payment devices, and will soon offer global event bookings. To ensure a seamless client experience, human-led support has been integrated into every stage of the customer journey, including the earliest onboarding phases. The lifestyle module has also been reimagined, granting users access to Personal Assistants directly through the app and consolidating all relevant experience-related information in one place.

BoBo is gearing up to introduce Apple Pay, Google Pay, and Garmin Pay integrations later this year, with testing for these features already underway. This move will align the platform with current payment trends while providing users with more flexibility.

The app redesign comes after nearly a year of testing and development, incorporating user feedback to refine its interface and functionality. By addressing real-life complexities like household spending and staff management, BoBo is carving out a practical niche in the wealth management space.

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